We understand that travel can feel a little uncertain right now, therefore we want to reassure you that we are doing everything we can to ensure your travel safety and provide maximum flexibility as the situation around novel coronavirus (COVID-19) continues to evolve.
LATEST TRAVEL RESTRICTIONS IN NEW ZEALAND
Outside of NZ citizens and residents, currently the following travellers are able to enter New Zealand:
• Quarantine-free travel with the Cook Islands - commenced 17 May 2021.
• Quarantine-free travel from Australia to New Zealand - commenced 19 April 2021
BOOK WITH CONFIDENCE
We understand that the world is ever-changing right now in terms of borders and bubbles opening and closing, therefore we want to reassure you that we offer flexible bookings:
Secure your tour with just NZ$99 deposit
• 100% travel credit applies if you cannot make your tour (due COVID-19 restrictions)
• Any tour amendments can be made 45 days prior to departure with no charge
YOUR SAFETY IS OUR NUMBER ONE PRIORITY
For those of you booked onto an upcoming tour, you can be reassured that your health and safety is our number one priority and therefore we will be undertaking the following activities:
• Our buses are thoroughly sanitised before each tour.
• Following the World Health Organisation (WHO) advice, we are undertaking additional measures to adhere to the latest hygiene practices. These include cleaning & disinfecting including door handles, seats and overhead lockers on a regular basis.
• Our Lodges are also undertaking additional measures to meet the WHO guidelines.
• We request our guests to follow the hygiene guidelines from WHO including the regular washing of hands.
• Hand sanitiser will also be readily available on tour.
• Our processes will be updated based on the latest guidelines.
Please refer to the World Health Organisation (WHO) or the New Zealand Covid-19 website for any additional guidelines.
World Health Organisation https://www.who.int/
NZ Covid-19 website https://uniteforrecovery.govt.nz/
PREPARE FOR YOUR ARRIVAL
The NZ Covid Tracer app helps you protect yourself, your whānau (family) and the community by enabling faster contact tracing. Download the app before you travel to New Zealand so you’re ready to start tracking the places you visit.
https://covid19.govt.nz/health-and-wellbeing/protect-yourself-and-others/keep-track-of-where-youve-been/nz-covid-tracer-app/
CHANGING YOUR DEPARTURE DATE
Should you require to amend your departure date owing to updated border restrictions etc, our flexi-booking policy allows you to change your tour or tour start date for free up to 45 days before your tour departs. If you would like to amend your booking please email support@roaradventures.com.
TOUR CANCELLATIONS
Standard terms and conditions apply for any tour cancellations.
If your tour has been cancelled you will be offered an alternative departure date. If that does not suit, a future travel credit valued at 100% of the price paid for your tour and any ancillary services including hotels and pre-paid optional activities, but excluding airfare and insurance.
This travel credit can be applied toward any tour scheduled to depart before 30 September 2023. The Tour Operator is not offering refunds on these cancelled tours.
James & Morgan were our guides & led our 7day MTB tour on the Nth Island of NZ, and everything was smooth, easy and fun. The group we were part of were friendly and everyone was relaxed (they all loved the riding too). The trails were awesome and one of…
James & Morgan were our guides & led our 7day MTB tour on the Nth Island of NZ, and everything was smooth, easy and fun. The group we were part of were friendly and everyone was relaxed (they all loved the riding too). The trails were awesome and one of the best bits for me was that my wife (who couldn't ride as she's was 5 months pregnant) was able to go bushwalking most days and so also really enjoyed herself too. Great Work Guys. They are Awesome!!
A little delayed, but I did the North Island MTB tour in May and it was an absolute hoot! Jase and Grant were our guides and provided a super relaxed environment from the get go. They turned it from being a tour to riding with a group of mates for…
A little delayed, but I did the North Island MTB tour in May and it was an absolute hoot! Jase and Grant were our guides and provided a super relaxed environment from the get go. They turned it from being a tour to riding with a group of mates for 7 days instead. Safety was always paramount but never restricting us from shredding some awesome trails and features. They offered a locals insight into the trails and the areas we covered as well with a few secret hot springs thrown in.
Both Grant and Jase offered much more to the trip culturally than I was expecting which was a huge bonus. That combined with our Hangi meal/experience in Rotorua really added another level to the trip.
Accomodation was better than I was expecting for dorm share. Breakfast each day was a treat and the local recommendations for dinner were top notch!
The bus was surprisingly comfortable and included reclining seats. Storage at the back of the van took all the bags and bike boxes/bags. They also had a tool kit to take care of most issues you may have with your bike. The bike trailer is easy to load on and off but I would recommend you add another layer to the upright it's tied to. While it's wrapped in rubber and nice and cushy, we had a pretty wet trip so the rub of the dirt against the upright left an impressionable mark. They do supply pieces of padding for this purpose so use it.
A few of us had some issues with our bikes so Jase and Grant were rad at finding us the best bike stores for spares etc. One dude kept blowing his rear wheel out and Grant took us to Wheelworks in Wellington. This was a highlight of the trip to see the dark art of wheel building at next level precision.
Huge thanks to Jase, Grant and for such a rad week. Absolute legends!
Did the 7-day North Island mountain bike tour with Jase and had a great time. So many trails to ride, and managed to squeeze in a couple more rides not listed on the itinerary. The night ride was a highlight! There was always a good selection available for breakfast -…
Did the 7-day North Island mountain bike tour with Jase and had a great time. So many trails to ride, and managed to squeeze in a couple more rides not listed on the itinerary. The night ride was a highlight! There was always a good selection available for breakfast - which meant all i had to do was wake up and get ready to ride. Great service and communication from Holly before the tour, and then from Jase during the tour. Only wished I had the time to do the full 16-day tour. Thanks for the MTB tips, Jase.